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Explore the latest contributions from the community published on Research World to inspire and provoke your thinking.

Filtered by: Customer Experience Clear
4 December 2024
in General

Knowing your customers is key to growth. Interview a few to create personas that reflect their needs. Use these to refine strategies and products.


20 November 2024

Brand experience (BX) and customer experience (CX) reflect the emotions consumers feel with your brand, influencing their perceptions, reviews, and loyalty.