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Carol Anne Perkins

Content Creator - Writer at SMG

Carol Anne Perkins is a data-driven content writer at SMG, a company that delivers the future of Unified Experience Management® by empowering brands to engage customers and employees like never before.

SMG

Brand communities: The key to real-time insights and agile decision-making

4 min read
23 September
in General
by Carol Anne Perkins

Consumers move quickly, with 64% expecting real-time responses from companies. Traditional feedback methods can’t keep up.

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