From data lakes to data dams: Improving the impact of market research - Part two

17 July
Authors John Bird

Part two of a two-part series on how to best utilize market research data that is stored in an organization’s data lake

5 min read

Read the first part of this series here


The argument for a market research data dam

Market research data, unlike operational or transactional data, requires platforms that are equipped to maintain its integrity while surfacing meaningful patterns. Just as cities often have more than one dam to meet the needs of its citizens, so too can organizations have more than one ‘data lake’.

One overlooked benefit of standing up a new data “dam” lake is that it can be done without being confined to any of the constraints that come with existing data lakes or systems. The specialized solutions required to handle and process market research data must support a wide range of analytical requirements that general-purpose tools cannot handle, including:

  • Properly representing weighted data: Insights from survey samples must reflect target populations rather than raw respondent counts. Weighting is essential for correcting sampling biases and achieving representative results. Platforms that allow comparisons between weighted and unweighted datasets support more accurate conclusions and essential quality control.

  • Handling multiple response questions: Many surveys include questions where respondents are asked to select all that apply. These responses create variables that are not mutually exclusive and do not sum to a fixed total. Purpose-built platforms can process this type of data correctly, preserving its detail and interpretability.

  • Surfacing insights with statistical confidence: Advanced platforms do more than report what respondents said. They help analysts identify where to look. This includes the use of automated statistical testing, such as Bayesian inference, to highlight significant differences between groups and accelerate the journey from raw data to actionable insight.

To meet these demands, organizations are turning to insights platforms that are designed to complement, rather than replace, existing BI tools. These platforms enable:

  • Direct integration of raw survey data without flattening or manual restructuring

  • Native handling of weights, multi-response formats, and segment metadata

  • Automated statistical testing to identify key differences among target groups

  • Interactive and intuitive interfaces that allow both analysts and stakeholders to explore, filter, and share insights with ease.

In essence, building a dedicated market research data dam gives insights teams control over how information flows: storing, filtering, and releasing the data in ways that power smarter decision-making downstream.

A short word on data governance.

Data governance can also be important in the data lake vs. dam consideration. Not only is it easier to manage access to these more narrowly defined ‘dams’, it is also far easier to protect the context of data. This means that the data still maintains its full value - none of it is stripped of any important information, which can be useful for future, ongoing analysis. It’s not to say that the preservation of context cannot happen in data lakes, but much more care and workarounds are required - especially if data aggregation is the norm. And when context is no longer attached to data, it becomes single use at best.

Furthermore, many of these platforms also incorporate AI in ways that respect the contextual depth of the data, such as identifying audience segments based on behavior, clustering open-ended responses into thematic groups, or flagging outliers that may indicate low engagement or synthetic participation. However, these capabilities only succeed when the underlying platform is built to support the complexities of research data. We stress this point because data is so precious, and if we can keep using it over and over again, it’s one less thing we need to collect. Therefore, forward-thinking teams are embedding insights platforms within their data lake ecosystems to ensure that survey data is accessible, analyzable, and actionable at scale.

Improving the impact of your insights function requires more than just access to a modern data lake, it calls for infrastructure that can elevate the quality, relevance, and actionability of the data itself. Purpose-built platforms for market research don’t simply coexist with existing systems; they enhance them by harmonizing disparate inputs, preserving metadata, and maintaining analytical integrity. This allows organizations to transform fragmented survey data into a coherent and timely view of the consumer, rather than letting valuable information stagnate in a digital backwater.

What sets these platforms apart is their ability to regulate the flow of information, filtering, enriching, and delivering insight at the right moment and in the right format. They support dynamic, collaborative workflows; streamline complex analyses; and ensure that insights remain grounded in statistical rigor and contextual relevance. Much like a modern dam generates power by controlling the release of stored water, these tools turn stored data into a renewable source of strategic energy, helping teams respond faster, think more clearly, and act with greater confidence.

John Bird
Executive Vice President at Infotools