A Supercharged sneak-peak at Congress’ Best Paper nominations

6 September 2023
Authors Jack Miles

The Best Paper Award celebrates the best paper that presenters have submitted as part of Congress. This year, there’s five nominations. All nominations are supercharged with creative thinking and business impact.

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A Supercharged sneak-peak at Congress’ Best Paper nominations

The Best Paper Award celebrates the best paper that presenters have submitted as part of Congress. This year, there are five nominations. All nominations are supercharged with creative thinking and business impact.

We’ll announce the winning paper on Tuesday, 12th September. But in advance, here are three things that make each nomination a potential worthy winner. 

Uncovering the Human Voice For Deep Insights: Transforming online conversations into actionable insights with emotional drivers such as Brand Love – Bernard Brenner, Microsoft & Jasmin Fischer, SHARE Creative

It’s a potential worthy winner because it:

  • Makes the thinking from established studies (Sternberg’s Triangle of Love Theory – 1986 and Henrich et al.’s Elements of Brand Love – 2012) relevant to commercial researchers in 2023

  • Distils what drives brand love in technology into five simple statements – down from 1.1mn social media posts

  • Can connect these five drivers to product and customer experience attributes 

Virtual Frontiers: Assessing the potential of the metaverse for qualitative research - Fay Soares, Dow Jones & Rupert Sinclair, Kadence International

It’s a potential worthy winner because it:

  • Takes the plunge and invests in exploring the possibilities the Metaverse offers researchers and compares it current research methods

  • Is open and honest about the challenges faced while doing Metaverse-based research

  • Creates a series of best practices for researchers who do research in the Metaverse 

Creating the Beauty Insights That Move Africa: AFRI Lab – How mobile digital communities are co-creating the future of beauty experiences across the continent - Kambe Mwaba, L’Oreal & Christine Laurenssen, Mobile Digital Insights

It’s a potential worthy winner because it:

  • Is the first-ever platform to collect in-the-moment feedback from African consumers. In doing so, it overcomes the barriers mobile research has previously faced

  • Uses mobile research to understand a healthcare issue that impacts ⅓ of Sub-Saharan Africans and help solve it  

  • Informed L’Oreal’s launch of the Garnier AHA+BHA Charcoal Serum in Kenya and South Africa via launch events with consumers, partners, influencers, and Key Opinion leaders 

The Death of the Debrief – If empathy is at the heart of good research practice, why are we still presenting insights in PowerPoint? - Chirs Moschos, Lion & Alicia King, The Lab

It’s a potential worthy winner because it:

  • Will make you re-think how you communicate insights. It will provoke you to consider more immersive, intimate and human ways of sharing information  

  • Went all in when it came to engaging with insight stakeholders. Have you ever heard of bedrooms in an Airbnb being designed to reflect a segment’s mindset?

  • Moved insight from being educational to being entertaining (which also happened to be educational)

"My Sex, My Way!" Driving meaningful engagement with the LGBTQ+ community – Tania Page, Toluna/Harris Interactive & Oana Stroie, Reckitt

It’s a potential worthy winner because it:

  • Shows how important it is to ensure that insight technology platforms don’t forget to inject human nature into how they’re used

  • Demonstrates that if we make research is accessible to diverse groups then they’ll share private and intimate information with us

  • Is influencing how UK schools and universities deliver sex education to students

The Metaverse as a Research Laboratory: Leveraging virtual worlds to harness the power of human insights – Rodrigo Alagon, Estadistica Aplicada e Investigacion de Mercados SC & Alejandro Prieto & Larissa Aieta, The Coca-Cola Company

It’s a potential worthy winner because it:

  • Helps us understand the practicalities of using the Metaverse for research. These include: recruiting the right sample, completion times and engagement levels

  • Is an example of how simple (but underused) experimental methods can be to help us understand how effective different stimulus is

  • Is honest about the drawbacks of using the Metaverse for research. And what we shouldn’t – as well as should – use the Metaverse for

Do you want to hear the presentations for all these supercharged papers (and more)? If so, check out the ESOMAR Congress Schedule here.

Jack Miles
Senior Research Director at Northstar Research Partners, Research World Editor in Chief, Online at ESOMAR